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Customer Service for Security Professionals

  • Duration 4h
  • Total Enrolled 0
  • Last Update July 16, 2020

Description

Did you know that Customer Services skills are the No. 1 deterrent to criminal activity!?

So what is Customer Service?

Well, we can break down the term by the Merriam-Webster dictionary definitions of the words:

Customer: a person or business that purchases a commodity or service.

Service: contribution to the welfare of others. Help, Use, Benefit.

But the principle of Customer Service, and the effects it brings, are so much more than just a dictionary definition.

Enroll now to add this tool to your kit!

What Will I Learn?

  • Reduce incidents by effectively deterring crime
  • Master the keys to creating satisfied clients
  • Become a highly sought after Security Officer
  • Develop a more effective unique security skill set
  • Universal skills applicable to all industries

Topics for this course

1 Lessons4h

Introduction?

Background and outline
Introduction

About the instructor

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1 Courses

0 students

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Free

Material Includes

  • Videos
  • Quizzes
  • Text

Requirements

  • Actively employed by Fidelity Security Operations.

Target Audience

  • All Fidelity Security Operations personnel
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